logo_antelope_audioDistinguished by performance, innovation and stylish design Antelope Audio products are found in the best studios in US, Europe and Asia. The company is well known as one of the top 3 Leaders in the Audio interfaces.
Our clients include Warner Brothers, Universal Studio, Sony Music and stars like Rhiana, Celine Dion, Paul McCartney and Red Hot Chili Peppers.

TECHNICAL & SALES SUPPORT SPECIALIST – PROFESSIONAL AUDIO ELECTRONICS

The company has been steadily growing and is now looking for a Technical & Sales Support Specialist which will be point of contact for our partners in Japan. The opportunity is home base and is best suited for professionals that want to have good work-live balance.

Your key responsibilities would be to:

  • Perform email and phone tech and customer support
  • Troubleshoot technology-based products problems
  • Partner with the engineering teams and QA teams
  • Ensure customers receive the fastest and easiest resolution to their concerns
  • Maintain the relationship with existing and new dealers
  • Train dealers sales staff
  • Write application notes and maintain the database for FAQ
  • Identify opportunities to increase customer satisfaction and retention

The ideal candidate must have:

  • Fluent English, written and spoken
  • Hands-on knowledge of audio and computer technology
  • Good familiarity with popular audio applications Cubase, Nuendo, Protools, etc
  • Customer service experience
  • At least 2 years of experience in sales, marketing or support of audio products
  • Working level of English
  • Pro activity and can-do attitude
  • Time and account management

Advantages will be:

  • Higher education in music recording, electronics, marketing or business administration
  • Excellent understanding of audio equipment and audio technology

We offer:

  • Interesting and challenging work;
  • Ability to manage good work-live balance
  • An attractive fixed and commission-based remuneration;

An extraordinary opportunity to join a quickly developing, innovative company with international presence and a stellar reputation in the industry.

If you are a “go getter” that possesses the aforementioned qualities, we would love to hear from you. To apply for this position please send us your CV and a cover letter.

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You can also email us your CV, preferably with picture and a cover letter at: hr@antelopeaudio.com.
All documents are treated with strict confidentiality. Only shortlisted applicants will be contacted.