Galaxy64 Homepage web gettingstarted

This Galaxy 64 Synergy Core product activation is a mandatory process required to be completed on the first run of the interface. It is needed to validate your product warranty and to gain access to our special software packages and exclusive product offers.

To activate your product, please make sure to follow the instructions listed. Bear in mind that internet connection is required for successful product activation.

Download the Galaxy 64 Synergy Core user manual

Step 1: Getting Started

Connect the Galaxy 64 Synergy Core power adapter to an AC power source. Plug in the interface to your Windows or Mac computer using one of the listed options:

  •  •  Use the included USB-C cable and connect to one of the available ports on your computer
  •  •  Use a Thunderbolt™ 3 cable (not included) and connect it to a compatible port on your computer. You can also connect the interface using a Thunderbolt™ 2 cable via a Thunderbolt 3™ (USB-C) to Thunderbolt™ 2 adapter.

Notes:

  •  • USB-C cable is included with an additional USB-C to USB-A adapter dongle. The USB-C cable does not support any audio transfer. It is meant for product activation, product software and firmware updates and control of the software Control Panel.
  •  • Thunderbolt™ 3 cable has to be purchased separately.
  •  • For legacy Thunderbolt™ connections, a Thunderbolt™ 3 to legacy Thunderbolt™ adapter and corresponding cables are required.

Step 2: Login/Creating an Antelope Audio User Account

Open your internet browser and navigate to https://antelopeaudio.com/login/. Login to the Antelope Audio user area with your e-mail and password. If you don’t have an account, visit https://antelopeaudio.com/sign-up/ to create one.

Step 3: Installing Antelope Launcher (macOS & Win)

Click on the ‘Activate New Device’ button and then choose the ‘Galaxy 64 Synergy Core’ from the device list. Download and install the Antelope Launcher application for Windows or macOS.

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Note:

• For Thunderbolt™ connection on Windows, download and install the latest Antelope Audio Windows Thunderbolt™ driver.

Step 4: Antelope Audio Interface Activation

Once downloaded, open the Antelope Launcher application and click on the ‘Login’ button. Enter the e-mail and password you used to login into the Antelope Audio user area and click ‘Login’. Then, click on ‘Activate device’. If the Galaxy 64 Synergy Core does not appear in the ‘Devices’ tab, click on ‘Not seeing your device?’ and follow the on-screen instructions.

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In the Antelope Management Wizard window, choose ‘Activate device or assign features’ and click ‘Continue’. In the subsequent window, place a checkmark next to ‘Register device’ and click ‘Continue’. Upon successful activation, the final window will read ‘Congratulations! You have successfully activated your device.’ Click ‘Done’ and the activation is finished.

Step 5: Software Update

After successful activation, it is time to complete the final step before you can use your interface. Update the Galaxy 64 Synergy Core to the latest firmware and Control Panel versions. To do this, simply open Antelope Launcher and click the ‘Update’ button below the ‘Bundle Version’ drop-down menu.

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Step 6: Activate your product warranty

Lastly, you will be required to activate your product warranty. This is done from the My Warranty tab in My Antelope Account.

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If you have successfully activated your product, it should now appear under My Warranty. Click on Add Warranty.

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On the following screen you will be asked to enter information about your new device and to attach your warranty. You can add multiple files (up to five) by using the plus sign. Acceptable formats are .pdf, .jpg, .png, .jpeg, .heif, and the size limit is 7 MB per file. Once you have completed the steps click Add Warranty.

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After successfully completing the process, you can click on View Warranty to see if your file has been uploaded correctly.

Ready to set-up your interface and play audio? Here is how.

Windows/USB:

Windows/Thunderbolt:

macOS:

See how to set-up the Dante connection with your new Galaxy 64 Synergy Core:

See how to set-up your new interface with your prefered DAW here:

Pro Tools:

Studio One:

Logic Pro X:

Ableton Live 10:

Cubase 10:

You can now move on to our Advanced Tips & Trick playlist:

System Requirements:

Mac:

  • • Apple Mac 2012 or newer with Thunderbolt™ port
  • • Minimum: Mac OS X 10.12 Sierra. Recommended: Mac OS X 11.02 Big Sur
  • • Available storage space (Minimum 4 GB)
  • • Memory (RAM): 4 GB minimum (8 GB or more recommended)

Windows:

  • • PC computer with certified Thunderbolt™ connectivity
  • • Windows 10 (64-bit) with latest Microsoft Updates
  • • Available storage space (Minimum 4 GB)
  • • Memory (RAM): 4 GB minimum (8 GB or more recommended)
  • • CPU: Intel Core i3™ or AMD FX (Higher recommended)

Additional Information:

  • • Stable Internet connection is required to download and update your Antelope Audio Software

Need any help?

Visit the Antelope Audio Customer Support page, choose your device and find the required information.

Download the Galaxy 64 Synergy Core user manual