PRIVACY POLICY OF ANTELOPE AUDIO
I. INTRODUCTION
Elektrosfera Ltd. (hereinafter referred to as ‘Antelope Audio’) is a business organization engaged in the production, distribution and promotion of professional hi-end audio equipment of the brand Antelope Audio and Antelope. In addition it also operates a website, where it offers different services www.AntelopeAudio.com (‘Website’).
We at Antelope Audio strive to protect the personal data of our customers, users of our website as well as representatives of our clients (hereinafter referred to as ‘users’ or ‘customers’ or ‘you’). Antelope Audio is committed to ensuring that its data processing activities comply with the General Data Protection Regulation (Regulation (EU) No. 2016/679 of the European Parliament and of the Council, hereinafter referred to as: the Regulation), as well as with all other relevant and applicable data protection laws and regulations.
With this Privacy Policy, we intend to inform our customers and/or the legal representatives or contact persons of our business partners about the data being processed in connection with the commercial and service activities carried out by Antelope Audio (hereinafter referred to as ‘Services’), their source, the purpose of data processing, its legal basis, its duration, the activities of the potentially involved data processors related to data handling, and – in case where personal data is transmitted – the legal basis of transmitting the relevant data and the scope of recipients. The document also contains information on how Antelope Audio protects this data and information.
This present Privacy Policy, the Terms of Use of the Website, Cookie Policy regulates the rules Antelope Audio shall comply with upon processing the personal data, collected about you or which you are providing us (Personal Data).
Please read carefully this Privacy Policy before using the Website or any of our Services, or before providing your personal data in any other way. If you do not wish Antelope Audio to process your personal data in the way described in this Privacy Policy, please do not provide it. You provide your personal data voluntarily with a view to use and access our Services and/or the Website. Please be advised that in some occasions we may not be able to provide you the requested Services if you don’t provide us the minimum required information.
II. CATEGORIES OF THIRD PARTIES WHO MAY ACCESS AND PROCESS YOUR PERSONAL DATA
We may share personal data with third parties as follows:
- Transport/courier companies with a view to fulfilling our contractual obligations for delivery of purchased/repaired goods or spare parts, or papers for fulfilling our contractual obligations we have either with you or with a company you are representing or which employee or agent are you,
- Third Parties who, under Antelope Audio assignment, maintain equipment and software used to process your personal data, as well as cloud services,
- Dealers and Distributors,
- Banks or other payment operators, servicing payments,
- Services Providers. We may share your information with other companies we use to support our Services. These companies provide services like consultancy services, bill collection, fraud detection, technical support services, supplier for distribution of marketing e-mails, such as MailChimp (You can unsubscribe at any time by clicking the link in the footer of our emails. We use Mailchimp as our marketing platform. By subscribing to our newsletter, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here – https://mailchimp.com/legal),
etc. Where we share your information with third-party service providers and business partners, we ensure that we have appropriate agreements in place to protect your information, - Affiliates. We may share your information with other companies under common ownership or control with Antelope Audio. These companies use your information as described in this Privacy Policy.
- Safety, Security, and Compliance with Law. We may share your information to follow applicable law, or to respond to legal process – in response to lawful requests by public authorities, including for national security, law enforcement, or legal process purposes (for example, a court order, search warrant, or subpoena). We also may share your information when: (i) there are threats to the physical safety and/or health of of you, another person, or the public generally, (ii) there are violations of this Privacy Policy or other agreements, or (iii) necessary to protect the legal rights of third parties, including our employees, users, or the public,
- Business Transactions. We may share your information during a corporate transaction like a merger, or sale of our assets. If a corporate transaction occurs, we will provide notification of any changes to control of your information, as well as choices you may have,
- Consent. We may share your information in other ways if you have asked us to do so or have given consent.
III. WHERE DO WE STORE YOUR DATA?
The data that we collect from you is stored within the European Economic Area (‘EEA’).
Since Antelope Audio is a multinational company, having its clients and providing its Services all around the world, we have partners (predominantly dealers/distributors and service/technical support centers) also outside the European Economic Area.
Our partners located outside the EEA are normally taking care of our customers and users that are not citizens and/or are not residing in a country Member state of the European Union. However, we may not restrict our clients and users, who are residents or residing in an EU member state, to use our Services only in the EEA or only through our partners in the EEA. Therefore, it might happen that the personal data of our EU users is transferred to and processed in a country outside of the EEA. In most cases this will be due to your request. Any such transfer of your personal data will be carried out in compliance with applicable laws.
For transfers outside the EEA, Antelope Audio will use Standard Contractual Clauses and Shields as safeguards for countries without adequacy decisions from the European Commission.
IV. SECURITY OF YOUR PERSONAL INFORMATION
In accordance with the applicable laws and regulations, we have taken adequate technical and organizational measures to safeguard the security of your personal information. We store the personal information that we process on a secure database that is protected by technical access controls. We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
Some of the technical and organizational measures to safeguard the security of your personal information are:
using password protection or encryption, and
limiting access to the data (e.g. only those Antelope Audio employees may access the data who need it in order to achieve the aforementioned goals), and preventing unauthorized access to the network with the use of available IT methods,
logging,
providing access to the data stored on the server only to the designated persons who have sufficient authority to do so,
creating backups to avoid data loss.
The customer may also assist us in protecting the data and information by regularly changing the password he uses for the registration/login processes and making sure that, third parties cannot gain access to his passwords. We urge you to log out of your Antelope Audio account you have used to access our Services when you are finished using them.
Please be advised that while we strive to protect your personally identifiable data, no website or Internet transmission is completely secure. Despite all our efforts, Antelope Audio cannot guarantee the security of your data completely. We make no guarantees or assurances about our ability to prevent any such loss, access, hacking or misuse and are not responsible in the event that such loss or misuse occurs.
V. CHILDREN’S PRIVACY
Our Services are not designed for and are not marketed to people under the age of 18 (‘minors’). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or send us your information. Your submission of your personal data is considered for declaration that you are 18 years or more. We delete information that we learn is collected from a minor without verified parental consent. Please contact us using the email address listed in Section XI if you believe we might have information from or about a minor.
VI. SENSITIVE INFORMATION
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, trade union membership or criminal background) on or through the Antelope Audio Services or otherwise to us, except where explicitly requested and consented to.
VII. WHAT ARE YOUR RIGHTS?
Right of access and Information
You are entitled to receive information from us about whether the processing of your personal data is still ongoing or not. If the data processing is ongoing, you have the right to access the personal information being processed, as well as to request and receive any relevant information about the data processing of your personal data, including all the information presented in this section.
Right of Rectification/Correction
You have the right to have Antelope Audio rectify inaccurate personal data concerning you without undue delay. Where the purpose of data processing makes this relevant, you are also entitled to request the completion of incomplete personal data.
If you have an Antelope Audio account you can edit your personal data under your account.
Right of Erasure (‘right to be forgotten’)
You have the right to have Antelope Audio erase personal data concerning you without undue delay, and we are obliged to erase the personal data in question without undue delay where one of the following grounds applies:
a) the data is no longer necessary for the purposes for which they were collected or otherwise processed,
b) you withdraw your consent which served as the legal basis of processing, and there is no other legal basis available to continue processing,
c) you have objected to the processing based on the relevant provisions of the law, and there are no overriding legitimate grounds for the processing, or you have objected to the processing because it was carried out for direct marketing purposes (including profiling),
d) the personal data have been unlawfully processed,
e) the personal data must be erased to comply with a legal obligation stemming from EU or Member State law to which Antelope Audio is subject,
f) the personal data have been collected in relation to the offer of information society services marketed directly to children.
Please be aware that there are certain situations (legally determined reasons), where we would not be obliged to delete the data if processing.
The right to erasure should, in particular, not imply the erasure of personal data concerning the you which have been provided by you for the performance of a contract to the extent that and for as long as the personal data is necessary for the performance of that contract.
Furthermore, the right to erasure is not applicable in cases where the duration of data processing is governed by law.
Right of Restriction
You have the right to request that Antelope Audio restricts the process of your personal data under the following circumstances:
if you object to a processing based Antelope Audio’s legitimate interest, Antelope Audio shall restrict all processing of such data pending the verification of the legitimate interest,
if you have claim that your personal data is incorrect, personal data processing will be restricted pending the verification of the accuracy of the personal data,
if the processing is unlawful you can oppose the erasure of personal data and request the restriction of the use of your personal data instead,
if Antelope Audio no longer needs the personal data but it is required by you to defend legal claims.
Antelope Audio shall inform the customer (upon whose request the restrictions have been introduced) about the fact of lifting the restrictions (in the cases provided by law) prior to such event.
Right of data portability
You have the right to receive your personal data which you have submitted to us, in a structured, commonly used and machine-readable format and have the right to transmit these data to another data controller without any hindrance from Antelope Audio, where both below requirements are met:
a) the legal basis for processing is consent or a contract, and
b) the processing is carried out by automated means.
Your right to object to processing based on legitimate interest
You have the right to object to processing of your personal data that is based on Antelope Audio’s legitimate interest.
In this case Antelope Audio shall not continue to process personal data unless Antelope Audio demonstrates legitimate grounds for the procession which override your interests, rights and freedoms or those needed for the establishment, exercise or defence of legal claims.
Your right to object to direct marketing
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by the following means:
following the instruction in each marketing emails, usually by selecting the ‘unsubscribe’ or ‘opt-out’ link,
by editing the settings of your Antelope Audio account,
Please note that if you opt out of receiving marketing communications from us, we may still communicate with you from time to time if we need to provide you with information about the Services you are using from us, if we need to request information from you with respect to a transaction initiated by you, or for other legitimate non-marketing reasons, for example, if we update this Privacy Policy or our Terms of Use or if we need to communicate a common problem of a product of ours that may affect you.
Right to withdraw your consent
If personal data is processed based on your consent only you may withdraw your consent at any time if we have collected and processed your information with your consent. Withdrawing your consent will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
IX. METHODS OF EXERCISING YOUR RIGHTS
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us by sending an email to dpo@antelopeaudio.com or sending request to some of the contacts listed in Section XI below.
Please be advised that prior to complying with your requests regarding your rights, we are obliged to identify the person submitting the request (the username and password connected to the user profile may be sufficient for this). Where we have reasonable doubt about the identity of the natural person submitting the request, additional information may be requested to confirm its identity.
We will inform you without undue delay and at the latest within 30 days of the reception of the request about the measures taken in response to the request. If necessary, taking into account the complexity of the request and the number of requests, this deadline may be extended by two additional months. We will inform you about the extension of the deadline and shall also indicate the causes of the delay within one month of the reception of the request. When the request was made in an electronic form, unless otherwise requested by the customer and if possible, the information shall be provided in an electronic form.
X. COMPLAINING TO A DATA PROTECTION AUTHORITY
If you are a citizen of a member state of the European union or EEA, or you are residing in one of the member states or of the EEA, without prejudice to other administrative or judicial remedies, you are entitled to file a complaint with a supervisory authority – in particular in the Member State of your habitual residence, your place of work or where the suspected infringement took place – if you believe that the procession of your personal data violates the Regulation. Contact details for data protection authorities in the European Union are available here. – http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
XI. SOURCES OF INFORMATION
1. Information we collect from you
In most cases the personal information we process about you will be directly provided by you. The different types of information you provide us are listed below in the section of each various case of data processing.
2. Information we collect automatically when you use the platform/website
In addition to any other listed ways of collection and processing information, when you use our platform we automatically collect information about you (although not personally identifiable), including:
Log Information: We collect log information about your use of the platform, including the type of browser that you use, the time, duration and frequency of your access, web platform pages viewed, your IP address
Device Information: We collect information about the computer or mobile device that you use to access our platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: We may collect information about the location of your device each time you use our platform based. Your location data will be obtained via a cookie. Please refer to our Cookie Policy for additional information on how to manage our use of cookies. We track geolocation by other means as well (IP)
Information Collected by Cookies and Other Tracking Technologies: We and our service providers collect information using various technologies, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our platform and your experience. You can learn more about the types of cookies we and our service providers use by reading our Cookie Policy.
3. Information we collect from others
We work closely with third parties (for example, business partners, advertising networks, analytics providers) and may receive information, including Personal Data, about you from them. This could include socio-demographic information and information about your likely interests based on your previous web browsing and purchases. We may combine this information with other information you have provided to us or which we collected about you.
In some cases, in order to provide you our Services we may receive information about you from our dealers or Service/technical support centers.
XII. SPECIFIC DATA PROCESSING PROCESSES
To make this Privacy Policy easier to understand, we have provided description of the various cases of data processing, which description includes information about their purpose, legal basis, retention period and the scope of the processed data. If you wish to access any particular section, use the list below to jump to that section.
The information given in any other part of this Privacy Policy is general and applies to all listed data processing cases (except otherwise provided at the relevant place).
Antelope Audio Account (creation of Profile)
Why do we use your personal data?
We will use your personal data to create and manage your personal account. In order to use some of its functions, to use some of our Services, take advantages of the updates of our products, to simplify the process of providing our Services you will need to register, choose an account name (username), and set a password. You will receive an e-mail confirming your successful registration to the e-mail address provided during the registration. You may browse our Website freely without the need of registration.
The registration to our Website is also required when you have bought Antelope Audio’s product. Each of our products must be activated in order to use its full functionality and features and in order for us to validate your Product warranty. In order to activate your device you have to make a user registration first.
What types of personal data do we collect?
We will process following categories of personal data:
– Name,
– Contact information, such as: e-mail address, address (country, region), telephone number
– Date of registration,
– Login password (encrypted),
– Country,
– Account settings,
– Third party product preferences (DAWs),
– Dealer information (in case of registrants, proud owner of our products),
– Price paid (in case of registrants, proud owner of our products),
We will also process the following categories of personal data connected to your cookies
– click history,
– navigation and browsing history
What is the legal ground to process your personal data?
If you are not an owner of Antelope Audio’s products the processing of your personal data for your account is based on your consent when you create your Antelope Audio account. You are providing your consent by choosing to register after you have read our Terms of Use and this Privacy Policy.
If you have bought our product/s or services, the processing of your personal data is based on our legitimate interest – in order to provide you with our Services related to your products and to be able to comply with our obligation under the product warranty. We have to certify that the product is yours, and for the purpose of preventing the usage of stolen products.
We may process your personal data for our legitimate interests (while applying appropriate safeguards that protect your privacy), for things such as:
– developing new updates and features for our products that are useful for our users,
– sending information to owners of Antelope Audio’s products about new updates of their devices,
– sending information about: -major changes in our T&,C, policies or other Legal terms, – changing channels for providing services, or – announcing new services that are useful for our users.
– conducting surveys among our clients for their satisfaction of our products.
How long do we save your data?
We will keep your data for as long as you have an active Antelope Audio account.
You have the right to terminate your account at any time, if you choose to do so your account will cease to exist and you will be considered inactive. We will keep your personal data if there are any legal requirements and if there is an open dispute, or we have other legal ground for using the same information, until the legally provided term.
If you quite your account you will not be able to use your Antelope Audio product, because your product is not only the physical device itself, but also the Services reachable through your account.
Participation in Beta Tester Programs of Antelope Audio
Why do we use your personal data?
Antelope Audio may give the opportunity to all or some of its registered users to participate in Open or Closed Beta Testing Programs. This is a unique opportunity to use and test our products, software, updates or features prior to general release. In order to become a beta tester of Antelope Audio you might be required to make a separate registration and to agree with the Beta Testing Program Terms and Conditions (i.e. to conclude the Beta tester agreement).
The choice whether to register as Beta Tester or not is entirely yours. Please be advised that we may not enter into the Beta tester agreement and give you this opportunity without registering and providing personal data.
In particular, the purpose of this case of data processing is: (i) to manage our contractual relations with you, (ii) to send you information about the new products/software that is open for testing under the Beta tester agreement, (iii) to communicate with you with regard to the testing of software/products/driver.
What is the legal ground to process your personal data?
We are processing your personal data to enter into and perform the Beta tester agreement.
What types of personal data do we collect?
– Name,
– Contact information, such as: e-mail address, address, telephone number
– Date of registration,
– Login password,
– what Computer/Motherboard you are using,
– what DAWs you are using,
– any other technical information that can be used for the purposes of technical improvement of the product.
We need the last three lines in order to be able to evaluate the compatibility of your Computer/Motherboard with the offered product for testing and to know what kind of driver to offer you for testing. Not every test driver/software will be applicable for you.
How long do we save your data?
Until the termination of the Beta tester agreement. You have the right to terminate your beta tester agreement at any time, if you choose to do so you will no longer receive our devices/software for testing. We may keep your personal data after termination if there are any legal requirements to do so, if there is an open dispute or until the relationship between us regarding the beta tester agreement have been finally settled.
Participation in promotion, discount offering campaigns or prize-winning events
Why do we use your personal data?
We will process your data when you enter/subscribe/register for our campaigns, discount programs or prize-winning events. Your personal data will be used for Antelope Audio to contact participants regarding the campaign, before and after an event, to identity contestants, to contact winners, deliver and follow up on prize deliveries or providing the promised discount.
What types of personal data do we process?
We will process following categories of personal data:
contact information such as name, address, e-mail address and telephone number
information submitted in the contest/event/campaign,
used devices.
Who has access to your personal data?
Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example:
– to shipping suppliers for delivery of prizes,
– to our dealers who are either co-organizer of an event or campaign or is providing the discount or product on our behalf (your Favorite dealer or one suggested by us, that is located in your country or state).
What is the legal ground to process your personal data?
The processing of your personal data is based on your consent when you choose to enter a competition/register for a discount campaign or prize winning event.
Your right to withdraw your consent:
You have the right to withdraw your consent for the processing of your personal data at any time. When you do so Antelope Audio, will not be able to provide you with the services mentioned above.
How long do we save your data?
We will keep your personal data for 4 months after the competition/campaign or event has ended, in order to able to prove the transparency of our events and to protect against claims.
Marketing and updating activities. Direct Marketing
Why do we use your personal data?
We will use your personal data to send you updates regarding cutting edge company products, crucial product upgrades, new software solutions, AFX additions to interfaces as well as special discounts, competitions and giveaways. We are predominantly using e-mails for our marketing and update activities, but in some cases we might use also phone. In this personalised advertising material, we inform our customers about our products and updates, current services, promotions, related events and special offers, and provide them information that we believe will be of interest to our customers.
We may only send such materials with your prior consent. In case you give us your consent to receiving personalized advertising materials and product updates, we will make use of your purchase history and/or web browsing information to put together the most relevant materials.
What is the legal ground to process your personal data?
The processing of your personal data is based on your consent.
The declaration of consent may freely be withdrawn without limitation or justification at any time. In this case, advertising and updates material shall no longer be sent to the declarant.
What types of personal data do we process?
Name, e-mail address, phone number
Data regarding previous purchases or use of services and/or website browsing history
Time of subscription/unsubscription
Your right to withdraw your consent:
You have the right to withdraw your consent for the processing of your personal data at any time and also object to direct marketing. When you do so, we won’t be able send you any further direct marketing offers or update and product information based on your consent.
You can opt out from direct marketing by the following means:
following the instruction in each marketing emails, usually by selecting the ‘unsubscribe’ or ‘opt-out’ link,
by editing the settings of your Antelope Audio account (if such functionality exist),
How long do we save your data?
We will keep your data for direct marketing until you withdraw your consent.
Technical support services
Why do we use your personal data?
Antelope Audio is the manufacturer and distributed of Antelope/Antelope Audio branded products. We as manufacturer, even though not selling directly to you as an end-customer, are giving the end customers a product standard warranty. We are also providing technical support services of out-of-warranty products and we help our customers when they have technical questions about our products, i.e. with regard to device registration, device installation, compatibility etc.
In order to be able to be of help to you and solve your problems we need to process your information.
Our technical support department uses three channels of communication with you, where these are also channels for collecting of information, and namely:
1. E-mail
2. Call Centre (telephone support)
3. Live Chat (our Chat function)
If you have any problem with your Antelope Audio’s device/product or want to ask any question regarding any of our devices, you go to our Website – Technical support section (Support landing page) and may choose any of thеse channels of communication voluntarily.
The purposes for these technical support service activities can be manifold, such as:
Help upon installation and activation of our products,
validation of a warranty request,
technical support services within the warranty period or outside the warranty/guarantee period, the fulfilment of the warranty/guarantee obligation,
distance technical support services
the performance of other service activities related to the products, as listed above,
Sending notifications on the repair process. We record the claim in a device receipt logbook (service worksheet). Normally, we send several notifications regarding the repair process, using the e-mail address given on the worksheet and in the Support landing page, such as when the repair process is initiated, when the item has been forwarded to our repair centres and when the repair process has been completed,
In case of messages transmitted through Live chat, the IP address.
The purpose of making voice recordings of the conversations through the Call centre is:
to check the accuracy of data recorded in the management system based on the conversation,
to substantiate the statements made,
contractual fulfilment, documentation of the lawfulness of the procedure carried out by Antelope Audio,
settlement of disputes,
to examine the tone of the conversation in case of complaints,
quality assurance analysis to improve the quality of customer management in order to help address individual complaints/issues more effectively.
What types of personal data do we process?
– Personal and contact information, such as name, address, e-mail address and telephone number,
– information recorded on the invoice or other document for prove of purchase (we may require such in some cases),
– payment information/ bank account number and payment history,
– Personal information to log in to the technical support system – name, e-mail, country,
– Personal data provided upon activation of the owned product and upon signing up to the Website,
– all correspondance in the matter, including time of reporting the error, time the notices are sent, reception date of the repaired device, the nature of the fault etc.,
– order information,
– serial number of the device, type, date of purchase,
– username,
– Call Centre records (both the phone number of the caller/call recipient and the conversation itself), including the personal information provided by the customer during the conversation. Since voice itself is considered personal data, the process of recording and the storage of the records also fall under the scope of data processing,
– Time of the call.
What is the legal ground to process your personal data?
Based on the legal basis of the above service activities, the legal basis for data processing may be manifold:
The performance of contractual obligations (for example the service outside the warranty/guarantee period, paid by the customer is based on a contract that comes into force when the customer orders the relevant repairs, spare parts or relevant service),
Compliance with a legal obligation to which the controller is subject, for example invoicing when a payment is processed by you, providing in-warranty repair,
The consent of the data subject. This is especially valid for the voice recordings. If the customer does not wish to have his voice recorded, he has two other options to contact our Technical Support department, instead of calling the contact center.
How long do we keep your data?
We will keep your data for 18 months for repair case management, following the completion of your last request for services hereunder.
The voice recorded will be kept for up to 5 months after recording.
The Live chat history will be kept for 18 months.
We may keep your personal data for longer time if there are any legal requirements and if there is an open dispute until the dispute is finally settled.
Enforcement of claims
Why do we use your personal data?
In order to collect outstanding invoiced amounts and other claims by legal means, external contractual partners (e.g. law firms) employed by Antelope Audio are tasked with performing claims management activities.
What is the legal ground to process your personal data?
the performance of contractual obligations, and where non-contractual claims (e.g. damages claims) are concerned – legitimate interests.
What types of personal data do we process?
Typically, information on the invoice (name, address, date and time of purchase), contact details (phone number, e-mail address). Personal data of legal representatives of the company – debtor.
How long do we save your data?
For the period of time necessary to enforce the claim, recover the debt. Until the end of the statutory limitation period.
Entering into contractual relations with our dealers/distributors or partners.
Why do we use your personal data?
Antelope Audio is entering into various commercial agreements with its partners – legal entities.
In order to sign a legally binding contract we need the data of the legal representatives or their authorized proxies. We process also data and contact details of the contact persons, designed in our business contracts. We need this for the execution and management of the contractual relations.
What types of personal data do we process?
Name
Address
E-mail address
Phone number
Position in the organization of the partner,
Purchase history
What is the legal ground to process your personal data?
We are processing your personal data in order to enter into and perform the agreement between us the represented by you company or the company that has provided you as a contact person.
How long do we save your data?
Until the termination of the agreement and until the expiration of the statutory term for filing a claim. We may keep your personal data after termination if there are any legal requirements and if there is an open dispute until the dispute is finally settled.
Fulfillment of legal obligations
Why do we use your personal data?
We will use your personal data to comply with obligations in laws, court rulings and decisions from authorites.
This includes using your personal data to collect and verify accounting data to comply with our book-keeping rules.
What types of personal data do we process?
We will process following categories of personal data:
– order number,
– name,
– postal address,
– transaction amount,
– transaction date
– purchased item/s.
What is the legal ground to process your personal data?
The processing of your personal data is necessary for Antelope Audio to fulfil its legal obligation.
How long do we save your data?
We will save your data in compliance with the book-keeping rules.
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XIII. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and web beacons in our Apps and on our Website. A cookie is a small text file that is delivered with pages from the Apps or Website and which is stored by your browser on the hard drive of your computer or on your smartphone. Cookies have various functions, for example, a cookie can store your language preferences or password token. Web beacons are electronic files invisibly embedded on web pages or in email to permit the sender to track online movements of web users. Cookies and web beacons do not usually contain any information that could personally identify you. For additional information on how to manage our use of cookies, please refer to our Cookie Policy .
You can turn off the use of cookies via the settings on your computer or your smartphone. Please note, turning off cookies can result in some functions of the website or Apps not working properly.
XIV. WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
Name of the company: Elektrosfera ltd.
Headquarters and address of management: No: 7 Tsarigradsko Shose Blvd., 7th km, Building of BIC IZOT, floor 6, Mladost region, Sofia, Bulgaria
Contact address: 14A ‘Srebarna’ Street, Sofia, Bulgaria
Company registration number: 131052590
E-mail address: office@antelopeaudio.com
E-mail address for data protection inquiries: dpo@antelopeaudio.com
Webpage: https://www.antelopeaudio.com
XV. UPDATES TO OUR PRIVACY POLICY
We may modify this Privacy Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we consider any change to this policy as an important one, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Website.
Last Updated: July 22th 2024