ONLINE DISPUTE RESOLUTION
In case of any dispute or claims, customers may contact us at: firstname.lastname@example.org
If our help did not meet your expectations, you can use the most used Online Dispute Resolution (ODR) platform administered by the European Commission via the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN
ODR is a branch of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation or arbitration, or a combination of all three.